Onboarding a merchant
Send a merchant a link to onboard themselves, review what they send, and follow the readiness checklist until they can be paid: verified, trading, connected, funded.
#Sending an invitation link
Required permissions: Manage merchants (COUNTERPARTY_MANAGE).
- On Merchants, select Invite merchant.
- Enter the business name and their email, and choose the asset they will be paid in, or Decide on review.
- Set how long the link lasts (7 days by default) and select Create link.
- Share the invitation link or QR code.
You can revoke a link before it is used.
#What the merchant fills in
The merchant opens the link and enters their trading name, what they do, country, company registration number, their name, email and phone, then sends it to you. Limits and screening are set on your review, never by the merchant.
#The readiness checklist
Each merchant's page shows how close they are to being paid, in order:
- Verified: KYB recorded as Verified.
- Trading: the merchant is Active.
- Connected: a payout channel to the merchant is open and labelled to them.
- Funded: the payout pocket holds enough to pay out.
When all four pass, the merchant shows Ready. Otherwise the checklist says what blocks payment, for example "Cannot take payments: KYB pending", and offers the next step: Open payout channel, Reopen payout channel or Request top-up. Each of those creates an operation for approval.